Insights

Notes from the Dynamics 365 coalface.

Practical, no-nonsense thinking on Microsoft Dynamics 365 for Finance & Operations, with a focus on Commerce — drawn from real retail and hospitality projects we've delivered over the years.

What we write about

Topics we're asked about most.

The areas where experience makes the biggest difference to a retail or hospitality programme.

Light-filled retail shopping arcade

Planning a multi-store Dynamics 365 Commerce rollout

What to get right before the first till goes live — channels, data, hardware and a store-onboarding rhythm that scales.

Aerial view of a distribution centre with loading bays

AX 2012 to Dynamics 365: what an F&O upgrade really involves

A realistic look at code, data and process when you move from on-premise AX to Finance & Operations.

Clothing displayed on a boutique shop floor

Choosing POS hardware and payment connectors for Commerce

Hardware stations, peripherals and payment options for the Store Commerce app — and the traps to avoid.

Wrestling with one of these — or something else entirely? Ask us directly and we'll happily talk it through.

Thinking about a Dynamics 365 project?

Tell us what you're working on — we'll come back within one working day.

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