Microsoft Dynamics 365 for Finance & Operations

Dynamics 365 done properly.

We implement and support Microsoft Dynamics 365 for Finance & Operations, with a focus on Commerce, for retail and hospitality businesses — from the finance back office all the way out to the point of sale. Senior-led delivery, honest advice, real outcomes.

Est. 2011
Trusted track record
Retail & Hospitality
Where we specialise
Senior‑led
No juniors hidden behind a project manager
A plated dish being served to a diner at a restaurant table
Dynamics 365 Commerce
Since 2011 on the Microsoft Dynamics platform

Working across the Microsoft Dynamics 365 Finance & Operations apps

Dynamics 365 Finance Dynamics 365 Commerce Supply Chain Management Store Commerce (POS) E-commerce Power BI Azure
What we do

From the back office to the point of sale.

We cover the full Dynamics 365 lifecycle for retail and hospitality — so you don't have to stitch together multiple partners to run your business.

Dynamics 365 Commerce

Stores, online and call centre on one Commerce platform — merchandising, pricing, promotions and loyalty in a single source of truth.

Finance & Supply Chain

The financial and inventory core under your stores: ledger, replenishment, procurement and a period close that reconciles.

Point of Sale & Stores

Store Commerce app, hardware stations, receipts and payments — tills that stay fast and resilient when trading peaks.

E-commerce & Omnichannel

Consistent pricing, stock and orders across web, store and call centre — with click-and-collect and endless aisle built in.

Development & Integrations

Supported X++ and Commerce extensions, plus integrations to payment providers, EDI and bespoke line-of-business systems.

Migration & Support

AX 2012 upgrades to Dynamics 365, plus flexible support retainers that keep you current through every release wave.

About ITResQ

A focused consultancy, not a body shop.

ITResQ Limited has specialised in Microsoft Dynamics for retail, commerce and hospitality since 2011 — giving organisations a senior, hands-on alternative to the big-box partner experience. Every engagement is led by a consultant who's delivered these projects before: pragmatic, honest and accountable for the outcome.

We work as an extension of your team — embedded in your tooling, your standups and your release cadence — so the result is something your people own and can evolve long after we step back.

2011
Working with Dynamics since
100%
Senior-led delivery
How we work

Four steps, no surprises.

A simple delivery model honed across years of Dynamics 365 retail and hospitality projects.

Discover

A short paid discovery to understand your trading model, pain points and the actual outcome you need.

Design

A clear, costed solution design — what's standard configuration, what's extension, and why.

Build

Iterative delivery in short cycles with showcases at the end of each, so you see progress weekly.

Support

Go-live support and an ongoing retainer if you want it — for enhancements, fixes and roadmap planning.

Get in touch

Let's talk about your Dynamics 365 project.

Whether you're scoping a brand-new Commerce rollout or stuck on something existing, drop us a line. We'll come back within one working day.

Based in Richmond, London

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